When She Gives You This Look…

I was in a hipster bar in Shoreditch the other day, attending a chilled out event with an old friend. Before the event kicked off the organiser handed out two disposable cameras, encouraging attendees to use the ‘retro’ objects to take snaps of themselves and their friends. After a quick operation guide for the avocado lovers we were left to our own free will as the main event kicked off. The was only one rule – you have to turn the flash on to get a viewable image post development.

About mid way through one of the cameras reached my friend and I at the back. After a lot of faff (“you’ve got to hold the flash button and the snap button? Well that’s impractical”), my friend got her arms into position and was able to press both front flash and main snap buttons. She held her fingers in position, waiting for me to give the go ahead, completely unaware that I was instead focusing all energies on trying to maintain what I thought was a half-decent smile in the pitch black room. Eventually through gritted teeth and aching cheeks I told her to take the photo. A second later there was a click and I was blinded. The flash on that camera! God that flash left me seeing blotches for minutes afterwards! “Enjoying the show?” “Well I would if I could see it!” Watery eyed we passed the disposable camera to two guys and carried on with our glasses of wine. We tried to forget the hipster ritual we’d put ourselves through for no reason.

That was until today. Today I was reminded once again why I can never be a famous super model type. A) I like food but B) this girl does not handle a camera well, with now the addition of ‘flash lighting’ being able to join the list of photographic types that don’t suit me.

This, ladies and gentlemen, this is the developed photo taken on a Kodak disposable camera in the basement of a Shoreditch bar in East London.

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I mean…

What makes it worse:

  • My friend came out so well in comparison (I can’t play the ‘neither of us suited it’).
  • The event organiser emailed all the ticket holders with a direct link to an album of all the developed photos on their Facebook page (so a lot of people will have now seen the photo).
  • Finally (and most importantly) if you look through the album you’ll see that everyone else who took a photo came out well/funny, EVERYONE ELSE.

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All the attendees are looking classy and humorous whereas I’m sat in the back row bar stools looking like someone trying to get through a date with Rumpelstiltskin. That or a charity case of a human suffering with a freak jaw lock condition, for which I expect to be approached by Channel 5 in the upcoming days.

Dear or dear. Still, who says I can’t laugh at myself from time to time? But seriously, don’t hand me a disposable camera again. Please.

Day Two and Still Here: Parental Visit to London (Continued)

(View part one of my parent’s visit to London here.)

***

I met my parents in near the same spot as we’d parted the night before, outside a quaint little Starbucks housed in a building originally built to mark the Queen’s silver Jubilee in 1977. Not that we thought much of the buildings intended significance as we walked over the commemorative plaque in the entranceway. We took our large Americanos and admired the unusually peaceful view of the marina. Yards away Monday morning commute was in full flow, but here we were settled from the hustle and bustle of daily life. It reminded me of how days off should be spent, sunglasses in hair, enjoyable company and a mouthful of guilt-free cake for breakfast.

After coffee I led the way over Tower Bridge, stopping briefly to let Mum take photos on her camera phone. Given the frequency I utilise the tourist trap crossing the leisurely tourist stroll pace felt very much at odds with the route march, shopping on shoulder, approach I took every other day. Further along the South Bank I diverted Mum and Dad through Borough Market for an idea of how one of the main city markets looked and worked which in the same manner as St Katherine’s and Tower Bridge, was welcomed more positively for the lack of humans first thing in the morning.

West and West we went, ambling along the Southern promenade of the Thames until we reached the Tate Modern. I’d forewarned my parents about the type and medium of the exhibitions on display at this popular art gallery, but regardless they were keen to experience it for themselves. Who would I be as a local and tour guide if I ignored the requests of my guests?

Given my Father’s occupation in the Horological sphere, a trip to the worldly famous (or a least that’s what the advert said) film screening ‘The Clock’ was a must. A 24 hour film comprised of the artist painstakingly going through footage to get clips of every minute of every hour. The viewership spoke for themselves, at midday on a Monday the film screening room was about a third full, people sat in rows in front of a large cinema screen. I gestured for Mum and Dad to do the same as we walked in but they decided to remain standing on the back wall nearest to the door. We watched clips for 12:35, 12:36 and 12:37 before Dad decided he’d had enough and walked out, myself and Mum following.

“They’re all watching that film so seriously!” Dad said with amazement as we waited for the lift to arrive. “Did you see them in those chairs?”

“But don’t you see how that could be art?” I said in defence. “That someone has spent hours, months or years even trawling through footage to find a clip of that exact minute. There can’t be two 12:35s in place of zero 12:44s. The investment of time is worth something surely?”

Dad mumbled something under his breath which I took to meaning he respected but rejected my view. In a later room he made similar remarks about some lengthy pieces of brown leather that were hung from the ceiling. He defied how anyone could view this as art.

“Well what do you interpret art as being then?” Mum challenged as we moved across into a room covered floor to ceiling in printed mantras.

“Something of meaning, something of value and something I can’t do.” He gestured to the confined room we stood in, his finger ironically coming to point at one statement which read ‘stupid people shouldn’t breed’. “This is not art.”

“Well I quite like it in a weird way” Mum countered. Her acknowledgement in the face of Dad’s strong reservations surprised me, it was as if they were different people with different views. Unnerving.

After the Tate we retraced our steps and stopped off for lunch at a historic pub called The Anchor. Historic in that it’s rich history included visitations from Samuel Pepys and Edward Jenner and owned by The National Trust, modern in that it was being managed by the Greene King pub chain. Meters away from a shrine room dedicated to Jenner, city folk were chinking glasses on the rooftop terrace to celebrate successful business meetings.

“Does anyone do any work around here?” Dad commented as he reflected on the number of people he’d seen in coffee shops earlier in the day.

“It’s how they do things here,” Mum said flippantly. “It was in a copy of The Telegraph a few weeks ago, even interviews take place in coffee bars nowadays.”

For the second time in as many hours I held my tongue and sipped on my pint of cider. Was Mum becoming Londonised?

Before long all three of us were polishing up our plates and having to think of what we’d been trying to ignore all morning; that eventually my parents were going to have to get back to Paddington to catch the last pre-peak train back to the Cotswolds. Before that though there was just enough time to showcase of the City’s most iconic buildings.

“And there is Saint Paul’s Cathedral” said as we began walking across the pedestrian bridge.

“Isn’t this the bridge that wobbled when people walked across it?” Dad asked.

“Well yes, but that was when they opened it originally, it’s long past that time now and perfectly safe to cross.”

“I’m not stopping on this bridge. I don’t like bridges like this.” Mum announced as she started walking across the bridge. At first she clutched the handrail but realising that fellow tourists hogged the bar for selfies she opted instead for the London commuter approach, to storm down the middle without even pausing to look at the view. She waited patiently on the secure concrete bankside for myself and Dad to catch up and end our conversation about something so trivial I cannot remember what it was about.

“And there is Saint Paul’s” I repeated. Dad was, at first, disappointed there wasn’t the time to go in, replaced by disgust when I told him the ticket price.

“The outside is fine enough.”

Briefly stopping on a bench in the cathedral grounds we observed an Asian bride and groom having staged wedding photos done in one of the doorways, Mum and I hissed at Dad when he accidentally-purposely walked through one of their photo set ups, and then we moved on. By the time I’d shown them the restaurant location for the Channel Four reality series First Dates (which oddly got a better reception than the cathedral) we had to head back to Paddington station via the Central and Bakerloo Tube lines.

“You didn’t have to come with us back to the station,” Dad said, “we’d have been fine on our own.”

Mum looked at me from the seat almost directly opposite. She shook her head subtly so Dad wouldn’t notice and mouthed “no”. As well as seeing them off safe I had no issues with staying with them that bit longer. After all, on my day off I hardly had any other pressing engagements to attend.

I waited with my parents at the station until their platform was announced and then walked them up to the train doors where their seats were ready and reserved for them.

“Thank you so much for showing us round London these past couple of days,” Mum said. “I don’t think we’d have managed without you.”

“We’d have been fine with my map reading skills!” Dad quipped from behind.

“Thank you anyway. We’ll definitely have to visit you again.”

“Definitely do.”

“We are really proud of you, you know?” Dad said as he stepped forward. “What you’ve achieved and what you’re doing, you don’t know how much it means to your Mother and I to see you doing so well for yourself here. And Wapping is such a nice place to be living. We’re just very happy for you.”

“Thanks Dad” I said, trying to not dwell too long on the sentiment for fear of breaking a tear or two. Instead I gave each of them a big hug and told them I loved them both and that I’d text as soon as I got back to the flat and that I’d visit home very soon.

They hopped onto their carriage and I turned on my heel back down the lengthy marble platform. The old-fashioned door slammed and, in just as cold and brutal a manner, our physical connection was cut.

Half an hour later I arrived at my eastward flat as they were speeding in a westerly direction outside Slough. I was wondering what to do with myself when my phone lit up with a familiar notification. A half smile on my lips, I reignited the familiar bond once again.

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Chipping Campden meets Camden Market: A Parental Visit to London

Collecting my parents from Paddington station reminded me of my early outings to the English capital, back when I had depended on friends coming to meet me at the station and hold my hand as we navigated around the big smoke. So when I saw my parents approaching from the far end of platform ten I knew exactly how to make them feel at ease in the unfamiliar surroundings.

I stretched my arms wide, as if I was waiting with a banner at Heathrow arrivals, and exclaimed a little too loudly, “welcome to Paddington!”

“We’ve been here before.” Dad grunted.

“Oh yes, of course.”

“Good to see you!” Mum beamed as she grasped me in a tight hug. “We’ve missed you!”

“Mum, its been two weeks.”

“That’s a good point, when are you next coming home?”

“You’ve just got here Dad.”

“I didn’t go to the loo on the train, how long will it take us to get to Camden?”

I pulled out City Mapper on my phone. “Thirty minutes.”

“Is that to a coffee shop?”

“Well, no, it’s from Paddington to Camden station. I couldn’t guess on the coffee shop front.”

“Then I need to find the loos.”

“But they cost 30p here.”

“Yes but I’m not stupid with money like you.”

It’s always a weird feeling when your own Mother refers their child’s habit of super-saving as ‘stupid with money’, as if she’s never once mourned the closure of high street department stores on account of their free-to-use toilets.

Because of Mum’s firm stance on this matter we spent the first five minutes of my parents’ visit to the world famous London trekking up and down the length of the station to locate women’s facilities. Not sure where that features in Lonely Planet’s ‘Things to Do’.

When we finally found the toilets (meters away from where we’d first started) Dad dipped in and then swiftly came out.

“What is it?”

“I didn’t realise you had to pay.”

“I told you both before that they’re 30p to use.”

“I just thought that for men’s…never mind.”

Somewhere I could hear a dormant feminist awakening from a forty-year slumber. I rolled my eyes and changed the subject to that of the very average train journey they’d been on to get to Paddington.

Welcome to my very Cotswold parents. A Dad who thinks everything in London is a five-minute walk away, a Mum who would happily spend two days in the Paddington branch of Costa Coffee. Within the first ten minutes of their arrival I felt exhausted and ready for bed or a strong drink.

At that point Mum reappeared from the loos and, sensing that somewhere a feminist was setting up a GPS locator on my Father, I guided both parents down to the depths of the Bakerloo line. Unfortunately for us all it wasn’t just any Sunday in September, it was quite possibly be the last sunny Sunday of the year. In my planning I had not foreseen packed Tubes just as much as I hadn’t planned for the escalators to be broken at Euston and Campden stations.

“On behalf of Sadik Khan [Mayor of London], I apologise for the service on the Underground today” I said as we trudged up flight after flight of stairs.

Since moving to London some months beforehand I’d yet to visit Camden. I was raised in the small Cotswold town of Chipping Campden (which we all called Campden), near to Stratford-Upon-Avon (which we all called Stratford) so you can imagine how commonplace it was for Education Officers to assume our school was in the South East. Confusion was the most frequent reaction, on account of us being very white and middle class for the parts of London we were supposedly from. But right here and now in 2018 I was looking forward to trying something new at the suggestion of Dad. What harm could there be at trying something new and different?

Camden was bloody crazy. Absolutely insane. Music, people, street vendors, the atmosphere was stifling and unpleasant even for me. Thanking capitalism for the first time in a long while, we located a Caffé Nero and hid there for over an hour until Dad and I managed to coax Mum out. Taking a route that avoided the main strip, the three of us ventured to Primrose Hill to take in the view. Alongside the dozens of others chatting and selfie-ing at the top I absorbed the panoramic as Mum called out “is it worth it?” from behind. Once she and Dad had joined me and made their pleasing comments I gestured to the area I work in and pointed out a couple of the main sights along the cityscape. We took a couple of selfies and made our way back down the slope.

“It’s nice. But I don’t think you’ll come again, will you?” Mum asked of me.

I glanced at the pasty topless Brits lying on the dusty grass. “No, probably not. Besides, there’s a better view of London from the twelfth floor of my flats and that’s free.” I then remembered that the twelfth floor was also prone to what I called ‘decorative urban debris’ so swiftly changed the subject before thoughts were planted.

We ambled around the quieter streets for a bit, popped into a pricey hipster charity shop, popped just as quickly out, before eventfully admitting defeat and getting the Tube to Wapping, East London (i.e. my kingdom).

To prove nothing in my family ever runs 100% smoothly we suffered from a dramatic mini-incident on the Underground which chiefly stemmed from my foolishness, i.e. I forgot my parents weren’t me. At Euston station (where we’d changed trained) I rushed ahead and hopped onto the carriage with ease. The announcement on the coach was halfway through the familiar “train is ready to depart, mind the doors” when I suddenly remembered I wasn’t travelling alone, my parents were further down the platform, scrambling to catch up to my coach. I realised with horror that my parents weren’t going to make the train. I did the closest thing I could muster to screaming at Dad as beeps warned of doors closing. Dad got on just in time, yanking poor Mum in tow as the doors shut firmly on her right arm. When the automatic response released her from entrapment they revealed a few torn layers of skin but significantly more traumatic pain. As she fumbled around to put some anti-bacterial gel on the sore patch I felt awful. There may have been no physical damage but my impatience to wait two minutes had caused unnecessary stress and pain to the entire trio of us. At that point I decided that the rest of my parent’s visit would have to be drama free.

Seeking calm from the storm of the morning, on arrival at Wapping we went to my local pub and perched by the waterside with two bowls of chips. Thankfully Wapping lived up to the standards I’d set out to my parents and we all enjoyed a very relaxed afternoon. I took them on a walking tour down the old warehouses and cobbled streets before stopping at a place of personal significance. A spot on the north side stretch of the Thames where the river is wide and open and between oneself and the imposing Canary Wharf on the South is nothing but sparkling blue and passing boats.

“I happened upon this view and I just knew I had to do it. I had to move to London and I had to be here.”

As the evening came upon us each hour went by as swiftly as the Docklands Light Railway trains that passed by the window of my parent’s hotel room. Cider was consumed and food was dined on in the pleasurable surroundings of St Katherine’s Docks, but with our feet and bodies feeling the wear of the gummed-up streets and the oily tracks all three of us decided to call it a night at ten o’clock.

 

To be continued…

More Than Just a Sandwich

Recently myself and a small team have been working closely with a local charity in Swindon (Wiltshire, UK). The Sandwich People (headed by The Salvation Army) are a small catering enterprise that help those experiencing hardship retrain and get themselves back on track.

Having recently spent time volunteering with these guys (hence the classic local paper pose) I can vouch that everyone from the management to those producing and selling really do put their all into what they do.

Click this link to read the official article: ‘The Sandwich People’ a scheme to help homeless people

To find out more about how to buy (and thereby support) this great team visit their website The Sandwich People
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We Are Strange: Corporate Innovation in Action

Been curious as to my whereabouts these past few weeks? Sat at home wondering what coffee shop I’m loitering in or whether, quite possibly, I’ve melted into a sticky puddle on the Tube? Well now I’ve come out the other side I can fill you in on exactly what I’ve been doing.

Snapshot summary: shut up in freezing cold rooms with the same people, ferried about the country in bright t shirts to separate ‘us’ from ‘them’. After 15 days pushed onto a large stage in front of important people to perform a corporate dance. For the winners, glory, for the losers, vending machine coffee. Scaring hashtag memories and bursting inboxes for all.

Make sense? Lets take it back a step or two.

In the beginning…

Cast your mind back to mid June. That crazy time when the temperatures were seasonally normal and people scoffed at England’s chances in the World Cup. Myself, alongside all those on two of my organisation’s career development streams were called into a room and informed that for the first three weeks of July we were to come off our day jobs and work on another sub-project titled “Innovation”. In true project style, the title Innovation remained as clear at ditch water to all but the organisers so what followed was a more detailed brief. Simply put, in teams we had between then and the 26h July to produce a new, innovative, solution to a problem being experienced currently by our organisation.

While we understood the aims and objectives of the Innovation Project as a whole, what we struggled with more was the idea of being removed from the business for three whole weeks. As you can imagine our day managers were less than thrilled but conveniently had been briefed in a separate meeting in a different building. Their ‘feedback’ pinged into inboxes just as we were being put into teams.

After brief conversations within our separate units, team names and compulsory hashtags were provided to those in charge. Given at the time none of us expected these to go any further than a internal communication or the organisation’s corporate social page, my group went for team “All Change” alongside #WeAreStrange. The hashtag in particular was done in good humour at the organisation of the Innovation Project. A week or so after that we were assigned a topic to base our separate projects around. For my team it was “how might we better identify member* needs of the future?” (*member being another way of saying our financial customers’) And with that we were all set off into the big world. It was now mid-late June and we knew that in a few weeks we’d be presenting an idea, a solution, a product to senior executives.

Late June – Another presentation on presentations…

Enter Capgemini, one of our organisation’s third party suppliers and soft skills trainers for the duration of the Innovation Project and organisers of several weeks of WebEx talks and dynamic team building sessions. On the whole these were good, it only took an hour a week to listen to the online video conferences and they required zero preparation (unless you had a question). Unsure of who did or did not know me, my signature intro ended up being “hi this is Alice, Alice Bennett here” but otherwise I held up my strong cool-kid reputation. Admittedly given my London location I often couldn’t attend meetings in person, but instead dialled in to noisy boardrooms only to question the benefit of me hearing fragments of ten different people instead of my team mates.

Other than these sessions our day jobs carried on as normal. All of us manically working away in the background to get what we could completed, tidied up or handed over for someone else to cover whilst we were away. It really did feel as if we were leaving our current teams for some shiny prospect that none of us could quite explain without making it look like we were going to be paid to do nothing for three weeks. Like parrots our default justification was “it’s development”.

July – week 1

Admittedly I was off in Majorca for the first formal week of tech training, led by second supplier IBM. Although I was off enjoying the sun I felt a bit sorry for the two remaining team mates who had to go through a tough five day boot camp into all things tech related from coding to the Cloud. As the heatwave blistered on outside, within the walls of the hotel the teams were shut away in ice cold rooms, spaces that were so chilly I later heard tales of people bringing cardigans and jumpers to keep warm.

Week 2

Getting over holiday blues and how Britain could possibly be so hot still, the day after I landed back in Birmingham I was off again up north to Manchester. Here all the teams spent three days with, you guessed it, another third party supplier. Cisco is very proud of its innovation labs up in the northern powerhouse city, so was keen to show us what a dedicated innovation space looked like. But before that we had to settle into our hotel accommodation and be presented with our team t shirts. Remember what I said before about assuming the team name would go no further than that? Well I learnt a very painful lesson that evening about making assumptions…don’t. So now everyone had brightly coloured t shirts with a team name and hashtag printed boldly across the front and back. And we had to wear them the next day. And we had to walk halfway across Manchester to get to Cisco’s offices. Coincidentally management had long gone to bed by the time we realised all of this.

Day one in Manchester and we spent most of the day sitting on bean bags, because the stereotypes of creative spaces aren’t reinforced enough nowadays.

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Comfy at first but try sitting on them for three hours…

On this day we learnt more about what Cisco were doing at the MI-Idea labs and we met with start-ups to understand the personalities, mentalities and ideas that fall under the umbrella term.

On days two and three in Manchester IBM were back again to teach us how to unpick and create our own chatbots and visual recognition (VR). We found these sessions to be a lot quicker and easier to pick up and in no time at all Mike in my team was formulating his own Gareth Southgate chat bot and I looking into the boundaries of VR. I also posted several witty social media posts such as…

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“Now, while VR can tell you there are coffee cups in this image, what it can’t recognise is that you have a problem.”

We started Wednesday’s session earlier than planned so we could rush back to Swindon in time for the England vs Croatia match. That evening both our bodies and souls were crushed. It would take several days for us to regain ourselves.

On Thursday all of us reunited in the conference suite, alongside the corporate graduates, to be briefed on another project we were to start working on. So now we had both an Innovation and Charity project to work on. As you can imagine we were so very, very, happy that day. So happy.

Friday was the first day were our teams all got together in separate rooms and started thrashing out ideas to tackle our theme. After so much time travelling or being lectured or learning or fighting off angry day job managers, the strain showed on everyone. We were all ready for the weekend.

Week 3

In the final week of formally being off project team All Change started to do that, change. We had a concept but how that would look on paper and how we could make it work for our organisation was a tougher challenge. It’s one thing to say your idea is innovative, but if that idea is a dancing unicorn handing out red velvet cake to customers then it’s not likely to be as well received compared to something that is crazy but works.

For our team this final week featured a lot of competitor research (which isn’t easy – turns out corporations don’t like to make their finances public) and trying to pin people down for answers. In any other situation you wouldn’t expect a specialist to have a free enough diary to meet, say, the next day however in our bubble project time wasn’t a luxury. We quickly learnt that saying “we have to meet tomorrow because we’re presenting next week” made no difference at best and at worst got them asking us questions instead of our team asking them. Quick emails from their side did the job just as well. Alex pulled together a great presentation and our mentor Steve was a star in helping and showing us how to build a mobile app prototype, an essential part of making our idea tangible to the panel and creating a stand out presentation.

Throughout this week there were touch points with our project sponsors, the wider project leads and general chit chat with the third party suppliers who operated in a facilitate, support and provide external perspectives on our idea. On the Friday we delivered a dry run through of the presentation to a dummy panel of persons whose role was to provide initial feedback. As a team we were quite happy with the response and readily took on board the tweaks and minor adjustments which the presentation needed.

Despite all the craziness we made time for this ‘official’ team photo:

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On the board: HOW TO LOOK BUSY – Dynamic team photos, post it notes, Latin team name (a jab at teams Acta Non Verba and Sempre Progrediendi), bean bags

Week 4

Back in day jobs = craziness = do not disturb = reminding team members we’re alive

Adjusting Innovation presentations = making time for research = making time for team rehearsals = trying to find rooms with phones (so I can dial in) = travelling back and forth from London to Swindon = shattered but ready

Thursday 26th July

Team All Change were fourth on the agenda after introductions and then the first presentation by Acta non Verba.

As we went up onto the main stage with all the big wigs, managers and colleagues of our organisation in front of us, we felt a little nervous. I’d never seen Claudia look so uncomfortable, bouncing on one foot to another as Alex set up his laptop with the presentation. “You’ve got this” I reassured her as we walked to the other side of the stage.

We not only smashed that presentation but completely owned it. All that was missing was internal fireworks or fire itself (the budget was there for health and safety checks).

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We did good for a team which had #WeAreStrange printed across our backs (or yeah, the t shirts just had to be compulsory attire on the day of the final presentation, didn’t they? Cool-kid cred reduced to minus figures in seconds.)

After post presentation questioning and celebratory complimentary coffee we returned to our table in the conference suite and listened to the other three groups deliver their problem statement solutions. As each group watched the other in turn we were all amazed by both the quality and complexity of what had been designed and tested in such a short space of time. These weren’t “have you considered setting up a Google docs account?” or “have you thought about getting Amazon in to fix this?” It goes to show that if you give people resource and a free space then the ideas that can formulate are without limit. What is that saying about a man and a fish pole?

During the panel’s deliberation time I sipped on my coffee and wondered how anyone could pick out winners when all the presentations and contents were so good but so different. To me it felt a little bit like comparing chalk and cheese.

After a lot of heated discussions, the three winning teams were as follows:

Most viable (i.e. something the business could start doing straight away) – The Dream Team

People’s Choice (voted for by the audience) – Semper Progrediendi

Most Innovative  – ALL CHANGE!! Yeeesss!

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All the teams in our assorted bright t shirts

I wish I could say we won a pile of cash or a mini break to Paris, but instead we were happy to accept a framed certificate and team photo where we all looked good.

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Team All Change (I’d say the dream team but the yellows were called that). Left to right: Me (Alice Bennett), Claudia Pellegrino, Mike O’Keefe, Alex Wheeler

After all the excitement and the close of the main event at 1pm there was only a little time to take lunch and crash. After that for most it was a case of taking off t shirts and getting back into the day job. I personally kept my t shirt on, firstly because I missed the memo about everyone bringing a change of top (and I don’t think my company is about to relax its uniform policies that much) but also because by that point I was beyond embarrassment. Enough people had seen me strutting about the office in heels, pencil skirt and black jacket like some product rep for a new health drink. I didn’t care anymore. Like the presentation I’d been part of several hours beforehand I was happy, if not a little proud to own the look on that day. And when friends outside of the challenge pointed to my top with a smile and a laugh all I had to do was turn on my heel and lower my jacket.

“Well, we are strange”

“Aren’t you hot in that black jacket?”

“You cannot begin to imagine.”

After all that you are probably wondering what All Change’s big, award-winning innovation idea was or indeed the ideas of the four other teams. Well, I guess you’ll just have to watch this space to find out… #WeAreStrange #SimplyInnovating

(A big thank you to everyone involved in the Innovation Project, including organisers, facilitators, educators and panellists. Of the third party providers there are far too many of you to name individually so I hope that in thanking Capgemini, IBM and Cisco will suffice. You guys know who you are, especially the person who thought bright t shirts were a good idea…)

On Being a Victim of Fraud

As I walked away I knew something wasn’t right. I think I knew deep down that what had just taken place wasn’t normal or didn’t quite sit well. Within a small chunk of grey flesh there was a screaming light, but a light that knew it was too late to do anything. The deed had already taken place. So the remaining 95% of my brain ignored it and instead focused on either fighting off train travel exhaustion following the London Paddington to Swindon commute, or pumped me full of feel good endorphins to convince me otherwise.

As I entered my house I felt relief at being back after a two hour journey across capital and country. I also felt a little niggle grow bigger and bigger, a small light turning into a flame that turned into a small voice. Stupid girl, stupid girl.

But it was only once I’d made my tea, unpacked my bag and lowered myself to my king size bed that I suddenly realised what had happened thirty minutes prior. A cocktail of emotions poured from my mind and into my exhausted body, filling it with hollowness and shock.

“I’ve been scammed.”

Since moving to London I’d been on my guard so much with criminals and scam artists. Working and living in some of the biggest tourist hot spots, the central location comes with it’s warning labels. But Swindon? A small town I’ve lived in for almost four years. Swindon? How? How could it be possible? How could I have been so foolish?

Stupid girl, stupid girl, stupid girl.

But she came up to me in a real flap, she said she needed the money to get a train to Reading to collect keys to her house she’d lost. Stupid girl. She said her name was Sarah and she needed to borrow my phone to make a call. Her Aunt was old so no surprise she didn’t pick up. She said she didn’t know what to do or where she could go. I offered her £10 cash but she said she needed more and suggested we go to an ATM to get more funds. Stupid girl, stupid girl. So I offered her £16, all I had in my purse. Stupid girl. She asked for my bank details but I said no, because I’m not stupid, and instead exchanged numbers. She then took her phone out and called me, despite claiming to not have a phone. I was so caught in the moment of it all, so overwhelmed with tiredness and her stress, how was I to spot this at the time? Stupid girl, stupid girl, stupid girl. We then parted on good terms with her telling me to text her in a few hours as a reminder to get details for the money transfer. Stupid, stupid, stupid girl.

I sat on the bed, texting my family and friends in rage that this could happen. I then lay awake all night feeling nothing but irritation and madness at myself for being so easily fooled. Conned by a middle aged lady with a pathetic dramatic act that must have been used before. Curiosity welling inside me, at 2am I Google searched the Reading-based number of the relative she’d called earlier. The search results came up with one place, The Thames Valley Probation and Rehabilitation Centre. The sour taste of bile in the back of my throat kept me awake until dawn accompanied by a gritty squawk in the front of my mind.

Stupid girl, stupid girl, stupid girl.

The bile taste lingered until noon when, on calling the probation office, they told me there was nothing they could do and the voice quietened down just recently after I made an appeal on social media and discovered I wasn’t the first, nor worst, affected by the middle-aged scam artist. I logged my incident with the non-emergency police line 101 and hung up knowing there was nothing more I could do. Providing the police with new information such as her mobile number and age (she’d stated she was 36 when previous victims thought she looked mid 50s) made me feel I’d contributed towards the effort. Still a stupid girl though. The voice gets quieter as the 95% of the skull-imprisoned decides to reassert its authority over the pessimistic portion. 24 hours is long enough.

Sitting here now, typing this piece to a backdrop of classical music and my friend practising her violin I realise for the first time in my life what it must feel like to be a victim of fraud. I look around my room and it’s a mess, as if the moment I realised what had happened to me became the moment time temporarily stopped. My suitcase is half unpacked, by bedding scrunched up from where I’d been tossing and turning in the night. The money taken off me was trivial compared to what someone people go through and it could have been a lot worse (at least I don’t have to face cancelling my banking cards or worrying that I could have my identity stolen at any moment). If this Sarah reached out to me now would I happily send my personal details over via text so she could supposedly transfer me the money? Would the risk really be worth the price of a rail ticket?

Until yesterday I assumed all con artists now operate online, that they’re all pale-faced, digital savvy youths who live thousands of miles away in cellars with banks and banks of computers. Until yesterday I assumed that victims of fraud fell into older age brackets, that young people didn’t fall for such silly tricks. Well now I know I was wrong and if nothing else I’ve paid a middle aged woman £16 to teach me that lesson and quite possibly make me a more understanding and empathic human being.

Stupid girl.

London One Month in: A Brief Moment of Reflection

At the end of this week I’ll have been living and working in the big smoke for a month and what a whirlwind of experiences it has been.

Walking past the Tower of London each morning like it’s just another overdeveloped house on the street, diving in and out of fellow commuters like it’s an art form (and, when it fails, dashing off without making eye contact). Staring blanking the world and for once the world happily blanking you back, this city is unlike anything I’ve ever encountered. It was when a cyclist yelled at me “watch the f**king road!” whilst jumping a red light that I realised I was properly London. Why? Because I did not care.

So when people in the very English town of Swindon grab me and ask “what’s London like?” or colleagues in London nudge me with take out cups “would you go back there [Swindon] now?”  I feel myself lost for words. How can you defend a proudly average town surrounded by Cotswold beauty or champion a buzzing and vibrant city that rips you off at every turn? You just can’t, especially not in one sentence (which is what everyone wants). One month in and I don’t see myself being able to formulate a succinct sound bite anytime soon.

I swore to myself weeks before moving that I was not going to let this opportunity slip. I refused to spend eight months working flat out and then moping about my bedroom complaining I had nothing to do. I didn’t want to become like some of my other London friends or indeed like myself in the Cotswolds, brought up without visiting or fully appreciating what was on offer on one’s doorstep.

In light of this, here is a short list of some of the things I’ve done in my first month (well, three weeks three days):

  • Started a diary-come-log-come-Alice’s-attempts-at-professionalism
  • Walked along the South Bank A LOT
  • Visited the Tate Modern even more
  • Introduced to and then introduced others to Borough Market
  • Speed Friending (like speed dating but a lot more chilled out)
  • Made new friends
  • Caught up with very old friends
  • Comedy gigs
  • Explored Wapping
  • Tate Gallery
  • National Portrait Museum
  • Been out for drinks
  • General landmarks – e.g. St Pauls, Westminster, various bridges
  • Burnt 1,000,000,000,000,000 calories from walking everywhere (a mix of commuting and stubbornness to pay for the Tube. 90 minute walking time is my cut off point for getting the Tube on a weekend).
  • Got ill
  • Bought my weight in face cleansers after discovering the heat and air quality was making my skin truly disgusting (FYI I don’t plan on coming out of London with an improved life expectancy).
  • Spoilt countless tourist photos and selfies and walked into a number of French school children on purpose for taking up the entire pavement. Bruises of pride.

And this is only month one. As I get more established I hope to explore more of real London as opposed to tourist London through personal exploration and using my old and new friends (no pressure guys). I want to network with people and make a name for myself. And then I want to meet a rich banker who will take me out to the opera and buy me Hotel Chocolat chocolates for no reason (not just the free samples they give when you visit a shop). And then he’ll remind me how wonderfully amazing I am when I moan about the price of eggs and then buy me the most expensive eggs at M&S to prove a point. When the latter happens I’m not waiting around, consider the man engaged.

I mean I’m not asking for much right?